Webinars

Webinar: Choosing the Right Contact Center Cloud Model

Overview

The world is moving to the cloud; contact centers are no exceptions. Cloud comes in various forms and shapes. As global brands work through their cloud strategy, they often face with the challenge of choosing the right cloud option. Learn more about the various cloud options and their pros and cons.

Demo Videos

"Cloud Native Contact Center Applications Improve CX (Video) "

Learn how cloud-native contact center improves operational excellence and enhances customer experience when compared to a hosted solution.  

Webinars

Choosing the Right Contact Center Cloud Model (Webinar)

The world is moving to the cloud; contact centers are no exceptions. Cloud comes in various forms and shapes. As global brands work through their cloud strategy, they often face with the challenge of choosing the right cloud option. Learn more about the various cloud options and their pros and cons.

Customer Stories

CXone Powers Energy Company’s Success in France

Leading European energy producer recognized that customer service would be pivotal when it launched its new operation in France. That’s why the company teamed up with leading BPO Webhelp and NICE inContact to move to the CXone cloud CX platform and a unified, scalable omnichannel contact center solution.