CXone next-gen digital customer experience with Swedish Rail not just for millennials (Webhelp)

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Overview

Discover how Swedish Rail consolidated their position as leader in the public transport vertical by delivering exceptional service to customers across their digital channels of choice using CXone and an ecosystem of supporting solutions. See how this team jumped in the deep end with both feet to successfully reach new customers -- and new heights in metrics like customer satisfaction (CSAT) and net promoter scores (NPS). Hear firsthand how your organization can follow suit, and be sure to bring your questions to this exciting session.