Expivia thrives with ‘Best in Class,’ ‘Second to None’ CXone solutions
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Overview
CXone has been the engine behind Expivia Interaction Marketing Group’s explosive growth, enabling it to provide customer exceptional CX and value-added services while reducing their costs. With CXone, Expivia can integrate with virtually any CRM, and using CXone Interaction Analytics, has improved customers’ sentiment scores by a whopping 22%.