Customer Stories

Expivia thrives with ‘Best in Class,’ ‘Second to None’ CXone solutions


CXone has been the engine behind Expivia Interaction Marketing Group’s explosive growth, enabling it to provide customer exceptional CX and value-added services while reducing their costs. With CXone, Expivia can integrate with virtually any CRM, and using CXone Interaction Analytics, has improved customers’ sentiment scores by a whopping 22%.