Datasheets

NICE inContact CXone Customer Analytics brochure

Overview

CXone Customer Analytics, our consolidated reporting and analytics solution, turns insights into results by making data relevant, easy to consume, and actionable to drive measurable improvements and understand the experience customers receive.

 

Datasheets

Turn raw data into lasting impact

Gain actionable insights from every customer interaction with NICE inContact CXone Interaction Analytics.

Datasheets

CXone Reporting - Call Tracking Metrics (PDF)

CXone Reporting guides smarter, more informed decisions with real-time and historical insights on key business metrics and trends through fully integrated reporting and data access tools. Get immediate value out-of-the box and ready access to the full range of NICE inContact CXone data elements.