The Total Economic Impact of NICE inContact CXone - Online Assessment Tool

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As we enter the experience economy, Customer experience (CX) proves to be a great competitive differentiator. Achieving exceptional CX is a continuous and iterative process. Organizations need to look at a CX maturity model to programmatically transform CX through contact center. Use this online tool to see where you stack up against your competitors in CX and get a pathway to move from your current level to the next level.