Contact center solutions

Great customer experiences start with the right call center.

Cultivate great customer experiences. Improve the lives of customers and agents. It’s all possible with NICE inContact.

Big ideas for bright outcomes.

Elevating customer experience and solving contact center challenges is our specialty—and our passion. With our innovative cloud platform, outcome-focused people, and powerful partner ecosystem, we’re ready to tackle any challenge,
no matter the size.

How can we help you?

Best fit for best results.

Enterprise

Create a next-level customer experience while increasing efficiency with our all-in-one CXone platform, CXsuccess services, DEVone community, and CXexchange applications marketplace.

Explore our technology

Small and Medium Business

Small businesses run on finding and keeping happy customers. We’re making it affordable and simple with an easy to use, all-in-one contact center platform.

Discover the difference

Helping healthcare providers deliver better service.

Give your patients the simplicity, convenience, and security they expect and deserve. Our innovative contact center solutions help improve the access and delivery of health care.

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Solutions by industry

Customize—and maximize—your platform.

CXexchange marketplace offers hundreds of pre-integrated, certified applications and add-on tools so you can customize your contact center.