Amazing experiences. No assembly required.

You put the customer first in all you do. So do we. Every day, we help companies of all sizes build customer relationships that last. How? Read on.
Platform
Boost your customer experience and build deeper loyalty with CXone, the most complete cloud native platform in the industry.

People
Our highly experienced and passionate CXsuccess teams provide the consistent, white-glove support and services you need for lasting success.

Partner ecosystem
Take your CXone platform to the next level with the right applications and partners. The world’s largest community of companies, collectively dedicated to improving customer experiences, makes it happen.
What makes CXone the #1 customer experience platform? (Spoiler: A lot.)
Watch video

The customer’s always right.

Over 15 years of passion-driven innovation and collaboration with thousands of contact center leaders, we’ve earned the trust of more than 500,000 agents worldwide. Here’s what some of them are saying about our platform and services.
Hear how this small business depends on CXone Omnichannel Routing for reliability, ease of use and scalability.
Discover how CXone enabled consolidation and cost savings for 115 agents on a unified cloud platform.

See how 4,000 agents use customer experience excellence as the catalyst for business transformation.
We’re proud to work with these customer-focused companies.
Enterprise
Transform your contact centers into world-class customer experience centers and form unbreakable bonds.
Small business
Is it possible to delight customers while keeping costs under control? It is now. See how.
The experts have spoken.
Contact center report
Learn how to build an effective contact center in the digital age.
Get the report
Gartner report
See why NICE inContact was named a Leader in the Gartner Magic Quadrant.
Get the report