ECSI delivers big results for higher education

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Student loan servicer ECSI provides support to colleges and universities as well as students and families as they navigate sometimes-complicated financial issues. ECSI’s approach has to be agile, changing with the times and the expectations of its clients and the student, which means its technology platform has to be evolving and responsive too. NICE inContact’s CXone cloud customer experience platform powers ECSI’s capabilities and enables the company to meet the evolving and expanding needs of its constituents. With access to the most modern technology available in the contact center industry, ECSI is more efficient than ever before.