Ominchannel Cloud Contact Center Solution for Webhelp

Overview

To meet the needs of its international clients, Webhelp needs to offer multi-lingual, omnichannel services—social media, online chat, SMS, and more—that can be customized and scaled quickly when new clients come on board. NICE inContact’s single, omnichannel, cloud solution has been the answer for Webhelp to cover the globe and offer comprehensive possibilities to clients. Learn more about the NICE inContact-Webhelp partnership why it’s even described as “family.”