NICE CXone is the highest ranking contact center software on major B2B SaaS review sites.
NICE CXone Rankings on G2
NICE CXone Reviews on G2
“We have been able to speed up the resolution of customer issues with the software. It also allows us to provide better personalized experience for customers, thereby turning them into paying clients”
“I have been in call centers for 20 years and NICE CXone is the best call center tool I have used. The knowledge of the staff and the support within NICE CXone is exceptional”
“I have found that NICE CXone has a solution for everything you need in your contact center. From IVR, to SMS, to Quality Analytics to reporting to Surveys.”
“We manage and take calls for dozens of different brands, each with their own set of logic and rules and regulations. We are able to satisfy the needs of each brand while building out complex projects to improve efficiencies and overall customer experience. We love the freedom and easy-to-use tools!”