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NICE Takes Gold and Silver at the 2019 Stevie Awards for NEVA and CXoneVIEW
Hoboken, N.J., February 28, 2018 – NICE (Nasdaq: NICE) today announced that NEVA or NICE Employee Virtual Attendant has been presented a Gold Stevie at the 13th annual Stevie® Awards for Sales & Customer Service. The first virtual attendant designed with the employee in mind, NEVA received the award for leading edge innovation in AI and virtual assistant technology in the 'contact center solution – new version' category. NICE inContact CXone – the world’s #1 cloud customer experience platform – was recognized for innovation in customer service and received the Silver Stevie award in the same category.